Program Cancellations & Refunds

Cancellations

Launch Pad reserves the right to cancel any program that fails to meet minimum registration numbers. Participants are offered a full refund, or opportunity to transfer to another available class.

Refund Policy

A refund or credit will be granted and calculated as follows:

Program cancellation by Department: full registration fee.

Individual cancels 7 days or more prior to program start date: registration fee less $20 administration fee.  Cancellations less than 7 days prior to program start date - registration fee less $20 will be granted as credit on account.  (Note:  Program status is decided 7 days prior to program start date.  Your withdrawal may put the class below the minimum number to operate - thus the $20.00 administration fee.)

Prior to or during program due to Medical reasons: value of remaining classes less applicable administration fee, provided no more than 75% of session has passed.
Program Dissatisfaction – value of remaining classes less $20.00 administration fee, provided no more than 50% of session has passed.